Customer Service
Service desk, tickets, SLAs, and customer support operations.
Future
support_agent
Planned capabilities
What this module will include
- check_circle Ticket Management
- check_circle SLA Tracking
- check_circle Knowledge Base
- check_circle Customer Portals
- check_circle Escalation Workflows
- check_circle Satisfaction Surveys
support_agent
Coming Soon
This module is planned for a future release. On the long-term roadmap.
StatusFuture
ReleaseOn the long-term roadmap
lockFuture — functional access is not available yet.